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Policies

Our goal is to make your shopping experience as enjoyable as possible. Please be sure to read through the following information carefully.


General Policies

Customer Pickup Information

Special Orders

Refunds

As-Is Merchandise


If you have any questions not addressed here, please contact us.


General Policies

All balances must be paid in full 48 hours before delivery

At the time of delivery, please look over your merchandise. Signing upon delivery is your acceptance of the merchandise in your home.

All mattress sales are final and cannot be returned.

On special orders, manufacturer delivery dates are estimates and cannot be guaranteed.


Customer Pickup Information

Our Customer Pickup Location is 353 N. Euclid Way, Anaheim, CA 92801 Suite A.

Purchases on our web site require the purchaser to be present at the time of pickup or delivery to show valid picture ID and the credit card used for order. You will receive a phone call from Web Sales with further instructions regarding your order.


Special Orders

Special Orders are according to a customer's own specifications and requirements. We require 25% deposit to order your furniture.

Deposits are non-refundable.

Manufacturer delivery dates are estimates and cannot be guaranteed.

We will call you once your furniture arrives in our warehouse. You will need to schedule delivery within 15 days of being notified that your merchandise has arrived in our warehouse. Any order not delivered within 30 days will be subject to cancellation.

The 25% non-refundable deposit will be charged as a restocking fee.


Refunds

After delivery or pick-up, all sales are final.

Mattresses are not returnable.

Deposits on accounts with no activity for more than 30 days can be used for in store credit only.


As-Is Merchandise

All as-is merchandise sales are final. Daniel’s Home Center does not accept returns.

*Merchandise sold as-is does not have warranty.